Total Rewards Manager

This role is responsible for leading the full and effective operation of Korea compensation, benefits, recognition, mobility, and rewards-related policies and programs. The role partners closely with Korea business leaders, PXT team members within and outside Total Rewards, Finance, Legal, Payroll, global COE team, and external vendors to ensure programs are market competitive, internally equitable, compliant with Korean regulations, aligned with business needs and the global framework, supportive of the organization's talent strategy, and delivered with a positive employee experience.

Key Responsibilities

1) People Leadership & Capability

• Lead, coach, and develop direct reports; set clear priorities, role clarity, and performance expectations.
• Foster delivery excellence, customer focus, accountability, consistency, and continuous improvement.

2) Total Rewards Delivery (Compensation, Benefits, and Mobility)

• Own end-to-end regional delivery of Korea Total Rewards programs and processes for all entities; ensure clear controls and escalation paths with partners.
• Provide hands-on delivery on all Total Rewards (Compensation, Benefits, and Mobility) related activities across all entities in Korea.
• Provide actionable insights considering trends, country nuances, and risks.
• Main focus is Korea, with support to other countries/projects in APAC as required.

3) Compensation, Pay Transparency, Compliance & Governance

• Execute annual compensation cycles, incentives, critical rewards programs, and service awards; ensure readiness, training, and issue resolution across all entities.
• Ensure pay transparency and pay equity requirements are met (analytics/reporting, documentation, and processes for employee requests) where applicable.
• Drive grading/job catalog governance (e.g., JLOG) in partnership with Talent and Core Services; ensure consistent application of job architecture.
• Ensure Total Rewards programs are competitive, compliant with Korea regulations, aligned with global frameworks, and support the organization's talent strategy and business objectives.

4) Benefits & Wellbeing Delivery

• Own end-to-end Benefits Delivery for all entities in Korea, including but not limited to health and welfare, pension, retirement, and other benefit programs, focusing on service quality and employee experience.
• Lead annual enrollment and program renewal delivery (timelines, testing, communications, compliance documentation/filings where applicable).
• Maintain an accessible library of benefit materials, FAQs, and guidance; partner with vendors/brokers to resolve issues and ensure a positive employee experience.

5) Total Rewards Advisory

• Serve as the subject matter expert and advisor for Korea Total Rewards.
• Provide guidance on compensation packages for all internal moves, external hires, and cross-border internal and external candidates; promotions and adjustments aligned with internal equity; retention and severance.

6) Systems, Data Stewardship & Operational Excellence

• Drive data quality and controls across all Total Rewards processes and portals (integrations, access governance, reconciliations, reporting standards).
• Ensure audit readiness and robust documentation; support SOX/controls assessments and remediation activities.
• Partner with PXT team, HRIS/IT, Finance, Legal, Payroll, and vendors to improve process efficiency and user experience.
• Develop dashboards and proactive analytics to identify trends and opportunities for Total Rewards in Korea.

7) Sales Compensation

• Review, redesign, and implement POS sales incentive plans aligned with the organization's overall business goals, objectives, and framework.
• Partner with the Commercial team to deliver sales incentive programs that facilitate retail priorities, drive performance, and value-based behaviors.

Success Measures

• Korea compensation, benefits, mobility, and related rewards programs are compliant, competitive, well governed, internally equitable, and aligned with global and regional reward principles.
• Annual compensation, bonus, and incentive cycles are delivered accurately, on time, with sound governance, clear stakeholder guidance, and effective issue resolution.
• Business leaders, HR partners, Finance, Payroll, and Legal receive timely, practical, and data-driven rewards advice that supports informed decision-making.
• Reward programs and processes contribute to employee attraction, retention, engagement, and understanding of total rewards value.
• Vendor relationships, benefits costs, and program budgets are managed effectively, with appropriate governance, service quality, and cost discipline.
• Regional and global projects are supported with strong Korea input, effective localization, change management, and implementation discipline.
• The direct report demonstrates growth in technical knowledge, ownership, accountability, service delivery quality, and collaboration.

Key Competencies & Requirements

• Strategic thinking with functional deployment and the ability to translate business needs into practical reward solutions.
• Strong ability in hands-on delivery and execution across all Total Rewards, including Compensation, Benefits, and Mobility.
• Strong process, compliance, confidentiality, and governance orientation, with high attention to detail and quality of outcomes.
• Strong analytical capability and insight generation, with the ability to balance business affordability, employee value, market competitiveness, and internal equity.
• Strong communication, consulting, stakeholder management, and influencing skills, including the ability to explain complex rewards information clearly and credibly.
• Ability to build trust, cultivate effective working relationships, and collaborate across local, regional, and global teams in a matrixed environment.
• Ability to work proactively, resolve complex policy or process issues, manage ambiguity, and prioritize competing demands in a fast-paced environment.
• Agility and change orientation, with the ability to respond quickly to evolving business requirements and transformation initiatives.