Administrator, Executive Compensation Services

Administrator  
Location: Jersey
Department: Executive Compensation Services 
Vacancy type: Permanent, Hybrid
35 hours per week

The position 

We want to grow future leaders and our highly experienced department is looking to recruit ambitious and forward-thinking individuals who have strong transferable skills and are looking for a career that is challenging and offers an opportunity to specialise in a growing area.

As an Administrator you would have a varied workload focused on providing exceptional customer service including but not limited to client communications, preparing resolutions for the trustee, instructions to intermediaries, payments, updating registers, updating trust records, as well as maintaining and updating our online administration portals. Technical affinity and good data management skills, together with Excel experience would be advantageous.

We encourage our administrators to grow in their role and offer the opportunity to study, we also believe in the importance of ownership and responsibility and in time our administrators are given the opportunity to build and be responsible for their own portfolio of clients.

Your responsibilities

• Effectively assist in the administration of a portfolio of clients, working to tight deadlines when needed 
• Proactively take on additional administration tasks to support other team members, based on client demands 
• Develop and build knowledge of the team's online administration portal and other trust accounting and management systems 
• To have an awareness of and be keen to develop an understanding of key trustee, share plan administration and deferred compensation concepts 
• Comply with relevant jurisdictional and regulatory requirements and all CSC policies & procedures 
• Ensure client data integrity and client records are maintained accurately at all times 
• Communicate openly and honestly with clients, intermediaries and team members on a regular basis 
• Effectively manage and prioritise your daily work activities 
• Be committed and driven to achieving excellence 
• Work alongside a senior member of the team assisting them with their workloads and taking responsibility for administration tasks under their supervision 
• Be approachable and accessible to all team members, offering guidance and seeking development when required 
• Demonstrate CSC values these are excellence, responsiveness, innovative and connected at all times 
• Establish good relationships with clients, intermediaries and team members 
• Drive personal development using all the resources made available by CSC to achieve success 
• Strive for excellence in your work and inspire those around you 

Your profile

• Be able to deal with tasks independently, using own initiative and taking ownership of tasks 
• Must be committed and driven to achieving service excellence for themselves 
• Be pro active and forward thinking 
• Candidates would ideally have one or two years experience in a similar role or another area of the finance industry with transferable skills 
• A good working knowledge of online filing systems, Outlook, Word, Excel and capable of working with online systems and banking platforms 
• Interest in and affinity with using technology to deliver client service 

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