Field Compensation Administrator

Permanent Full Time 

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As one of Canada’s leading MGAs, Financial Horizons helps over 6,500 independent advisors grow their businesses and achieve their vision of success. Financial Horizons has over 30 offices and more than 350 employees – all focused on amplifying their business with the right opportunities and solutions at the right time for them.  

Canada Life acquired Financial Horizons in 2017. Canada Life is a member of the Power Financial Corporation group of companies and serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States.     

Financial Horizons continues to operate independently in the marketplace.

Are you a born problem solver? Do you enjoy the thrill of connecting the dots to resolve an issue? Are you a service-oriented individual that has a natural ability to understand the needs of others. If that was three ‘yeses’, then you could be the next Compensation Coordinator at the FHG family! Keep reading to see if this role is a good fit for you.

What you will do

• Update the advisor/corporate bonus rates in the BackOffice Systems (WealthServ)
• Analyze the hierarchy set up to ensure accuracy of commission allocation to each level
• Ensure that the bonus change process is properly followed
• Relay the bonus change rates to insurance carriers within the service level agreements
• Create and manage system logs to monitor end to end completion of the bonus change process at the carrier level
• Draft and update documentation related to the bonus change process
• Provide assistance to team members by pulling compensation statements/reports from insurance carrier websites
• Assist the Commission Data Analysts with monitoring and reconciling compensation, including posting commissions onto the back office system (WealthServ) as well as entering MGA commissions in required databases and assisting with Debt Module entries and notices
• Provide analysis and suggestions for service improvements
• Perform any other duties / projects as assigned
• The successful candidate must meet the technological and confidentiality requirements of the role while working from home.

What you will bring

• Post-secondary education in a related field
• Bilingual in French and English considered a strong asset
• Accuracy and attention to detail
• Mathematical and reconciliation skills
• Analytical and problem solving skills
• Interpersonal skills
• Positive attitude
• Team player with the ability to work independently
• Organizational and time management skills
• Communication skills – verbal and written (English and French)
• Customer service oriented
• Ability to grasp and apply new concepts quickly
• Experience in the insurance/financial services industry an asset
• Experience in customer service an asset
• Experience with MS Office applications with a focus on Excel

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The base salary for this position is between  $40,400 - $ 54,700 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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