Head of Total Rewards Operations

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Head of Total Rewards Operations – Americas.

We are seeking a Head of Total Rewards Operations – Americas with strong leadership skills in operational service delivery. The ideal candidate has deep expertise in administering Total Rewards operational processes, with a proven ability to lead teams, resolve escalations, and implement operational improvements. You will be responsible for day-to-day operations, internal control enforcement, and staff development across assigned functions in the Americas region. This role will report directly into the Head of Americas Shared Services (People Connect Americas) and is strictly focused on operational delivery and execution, not on Total Rewards strategy or program design.

Key Responsibilities.

Operational Leadership:

• Lead daily operational activities across Benefits Administration, Compensation Administration, Leave & Absence, and Mobility & Delegations Administration.

• Oversee end-to-end administration ensuring accuracy, timeliness, and compliance with internal controls and external regulations.

• Drive adherence to service-level agreements (SLAs) and operational KPIs across all areas.

Compliance & Controls:

• Develop, maintain, and enforce standardized operating procedures (SOPs) and internal controls across benefits, compensation, leave, and mobility processes.

• Monitor compliance with regulatory requirements, labor laws, tax rules, and company policies.

• Act as liaison for internal audits and compliance reviews related to these operational areas.

People Management & Training:

• Supervise and mentor administrative staff across Benefits & Pension, Compensation, Leave & Absence, and Mobility & Delegations.

• Provide technical guidance on complex cases and support inquiry resolution.

• Foster team development, process ownership, and accountability.

System & Process Optimization:

• Partner with HRMS, IT, and vendors to ensure system stability, enhancements, and reporting capabilities (e.g., Workday, Dayforce).

• Identify and implement process improvements to streamline operations and enhance accuracy.

• Maintain operational calendars and cut-off schedules in alignment with service delivery requirements.

Reporting & Reconciliation:

• Oversee operational reporting, audits, and reconciliation of benefits, compensation, leave, and mobility transactions.

• Collaborate with Finance, Payroll, and Accounting to ensure accurate cost allocations and accruals.

• Support preparation of year-end operational reports as required.

Stakeholder Collaboration:

• Serve as a key point of contact for HR, Finance, Legal, and external vendors for operational topics.

• Communicate policies and procedures clearly across internal stakeholder groups.

• Contribute to cross-functional operational projects, including system implementations and compliance initiatives.

Experience:

• 10+ years of progressive experience in HR operations (benefits, compensation administration, leave management, or mobility), including 5+ years in a leadership role.

• Strong understanding of U.S., Canadian, and/or LATAM regulatory practices in benefits, leave, and compensation administration.

• Experience managing HR operations through platforms such as Workday and Dayforce preferred.

• Experience in a shared services or global operational environment is a plus.

Skills:

• Excellent attention to detail, analytical thinking, and problem-solving abilities.

• Proficient in Microsoft Excel and reporting tools.

• Strong communication and interpersonal skills.

• Ability to manage deadlines in a fast-paced, high-volume environment.

• Demonstrated ability to lead, coach, and develop team members.

Additional Attributes:

• HR-related certifications (CEBS, GPHR, CCP or similar) preferred.

• Experience with operational audits and SOX/internal control environments.

• Familiarity with ServiceNow or other ticketing systems a plus.

• Continuous improvement mindset and commitment to operational excellence

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, sex, age, disability unrelated to ability, marital status, family responsibilities, pregnancy, sexual orientation, gender expression, gender identity, or protected veteran or military status.

Our Culture:

We are part of an inclusive community of HR Operations professionals working together to deliver accurate, timely, and compliant services across the Americas. We believe in empowering individuals, encouraging process excellence, and fostering collaboration that enables trust in every interaction with our employees.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

 Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers. 

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Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The annual base pay for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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