Provider Relations and Compensation Specialist

Provider Relations and Compensation Specialist

Job Summary

The Provider Relations and Compensation Specialist serves as a critical bridge between the organization and its healthcare providers. This role focuses on optimizing reporting workflows, managing provider compensation integrity, and ensuring high levels of provider satisfaction through timely resolution of inquiries. You will leverage data tools like Power BI to transition manual processes into self-service reporting environments while auditing contractual agreements to ensure compensation accuracy. Additionally, you will serve as an escalation point to triage any provider concerns with the appropriate stakeholders internally across RCM, operations, finance, and accounting.

ABOUT MIDWEST VISION PARTNERS

Midwest Vision Partners was founded in 2019 to build a premier eye care platform servicing the Midwest. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of over 145 physicians and roughly 1500 employees providing medical and surgical eye care services at over 70 locations throughout the Midwest. We strive to be the premier provider of eye care through a culture of collaboration and excellence.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Compensation Integrity & Auditing:

• Guide the calculation of monthly provider compensation based on collections and provider-specific agreements.

• Serve as a primary driver for identifying and escalating compensation deficiency areas, including disparities affecting the provider or the organization.

Workflow & Reporting Optimization:

• Participate in the rollout of Power BI dashboards, enabling stakeholders to self-serve their data needs and reducing reliance on manual reporting.

• Continuously evaluate routine reporting requests to eliminate duplication and consolidate reports for better efficiency.

Provider Relations:

• Act as the primary liaison for assigned providers, fostering positive professional interactions and maintaining high feedback scores from both providers and leadership.

• Ensure all provider questions or concerns are resolved or escalated within a three-business-day window.

• For complex or escalated issues, serve as the central point of contact, coordinating data collection and follow-up discussions until a final resolution is reached, requiring partnership across RCM, Finance, Operations, and Accounting.

IDEAL CANDIDATE:

• Previous experience in Revenue Cycle Management, healthcare compensation, or provider relations is preferred.

• Technical Proficiency: Familiarity with data visualization tools, specifically Power BI, and the ability to interpret complex reporting requests.

• Analytical Thinking: Strong ability to identify inefficiencies in workflows and propose data-driven consolidations.

• Communication: Exceptional interpersonal skills with a focus on conflict resolution and maintaining provider relationships.

• Detail-Oriented: Ability to audit contracts against verbal directives to ensure organizational compliance.

• Time Management: Proven track record of meeting strict deadlines.

• Unquestionable integrity.

• Bonus: Familiarity with AllScripts.

MVP OFFERS COMPETITIVE BENEFITS AND PERKS, INCLUDING:

• Medical benefits

• Dental benefits

• Vision and optical benefits

• 401(k) retirement plan with company match

• Flexible spending accounts

• Employee assistance program

• Seven (7) company-paid holidays

• Paid time off

• Paid parental leave

• Paid sick leave

• Supplemental benefits including life, disability, AD&D, accident, critical illness benefits, and more.

COMPENSATION & BENEFITS

The annual compensation for this role is $60,000 - $70,000 plus a discretionary bonus.
The base range for this role is shown above. It is not typical for a candidate to be hired close to or at the maximum of the pay range. Base pay depends on individualized factors including experience, qualifications, job-related knowledge, and skills.

ABOUT ALPINE INVESTORS

Alpine Investors is a private equity firm with offices in San Francisco, New York City, and Salt Lake City. With over $16 billion in assets under management and a strong performance record, Alpine focuses on its PeopleFirst philosophy-investing in exceptional individuals to build enduring companies and deliver market-leading results.