Senior Associate – HRSS (Compensation Specialist)

Company Description

Sutherland is a global leader in driving business and digital transformation, delivering exceptional experiences as one of the largest process transformation companies in the world. Our approach is to offer an integrated portfolio across artificial intelligence, intelligent automation, advanced analytics, and digital services to create innovative solutions tailored to the industries we serve, turning legacy environments into state-of- the-art business enablers. Our global operations are present in countries including Bulgaria, Canada, China, Colombia, Dubai, Egypt, India, Jamaica, the Kingdom of Saudi Arabia, Kosovo, Malaysia, Mexico, the Philippines, South Africa, the United Kingdom, and the United States. Sutherland Global Services is headquartered in Rochester, NY, USA. More information about the company can be found at https://www.sutherlandglobal.com/

Job Description

We are looking for a bilingual Senior Compensation Specialist (Spanish Speaking) based in Colombia to support compensation administration and employee communication for Spanish-speaking employees in the United States. This role ensures accurate execution of compensation processes, delivers culturally aligned support in Spanish, and strengthens employee experience and compliance for LATAM-linked populations.

This is a work-from-office role and requires strong attention to detail, compensation knowledge, and exceptional bilingual communication skills.

• Serve as the primary point of contact for Spanish-speaking employees regarding compensation inquiries and guidance.
• Administer compensation transactions in Workday, including promotions, transfers, salary updates, and new hire offers.
• Translate compensation communications, templates, and role descriptions into Spanish with accuracy and contextual clarity.
• Support market intelligence activities, including gathering LATAM pay data and contributing to preliminary benchmarking analysis.
• Partner with the US Compensation COE to ensure seamless communication and execution of compensation decisions.
• Maintain high-quality documentation and ensure compliance with internal controls and regulatory requirements.
• Provide employee support in Spanish during annual compensation cycles (merit, bonus, adjustments) as required.

Qualifications

• 3+ years of experience in HR, Compensation, Finance, or Total Rewards, with exposure to international or Spanish-speaking employee groups.
• Native or near-native Spanish fluency, with strong English verbal and written communication skills.
• Hands-on expertise with Workday Compensation or similar HRIS systems.
• Bachelor’s degree in HR, Finance, Business, or related field; Master’s preferred.
• Experience handling compensation transactions, pay structures, or analytics is an advantage.

Additional Information

All your information will be kept confidential according to EEO guidelines.