Workers' Compensation Specialist

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

Summary

The Workers’ Compensation Specialist I is an entry‑level role responsible for supporting the full lifecycle of workers’ compensation claims across multiple jurisdictions. This position serves as a key liaison between PEO clients and the third‑party administrator (TPA), ensuring timely communication, accurate claim handling, and strong adherence to best practices. The role requires excellent communication, strong time management, and the ability to work independently while managing multiple tasks in a fast‑paced environment.

This role can be based in a regional office in one of the following locations:

• Rockwall, TX
• Gadsden, AL
• Phoenix, AZ
• Indianapolis, IN
• Atlanta, GA

Primary Responsibilities

• Manage intake of new workers’ compensation claims across assigned jurisdictions.
• Perform initial claims investigations and coordinate timely communication between PEO clients and the third‑party administrator (TPA).
• Oversee ongoing claims activity, providing strategic guidance to adjusters and escalating complex cases when appropriate.
• Maintain consistent, proactive communication with clients regarding claim status, updates, and next steps.
• Support and execute departmental initiatives, reporting on outcomes and effectiveness.
• Review claim resolution plans and properly request authority in alignment with internal guidelines.
• Demonstrate working knowledge of workers’ compensation laws, best practices, and claims management procedures.

Experience Required:

• 0–2 years of experience in workers’ compensation, claims, risk management, insurance, or a related field.

Education:

• A Bachelor’s Degree in Risk Management or a related discipline preferred.

Required Skills & Competencies:

• Strong communication skills with the ability to collaborate effectively with clients, adjusters, and internal partners.
• Strong time management and organizational skills, with the ability to balance multiple priorities.
• Ability to work independently while maintaining high accuracy and accountability.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.

Equipment for daily performance will be provided.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!