Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.
The Director of Total Rewards leads San Juan Regional Medical Center in all initiatives in the areas of compensation and benefits while ensuring compliance with all applicable state and federal laws. The Director of Total Rewards understands compensation and benefits best practices and partners with the CHRO in creating a competitive compensation and benefits strategy.
Required Behaviors:
- As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.
Required Qualifications:
- Ten (10) years of direct human resources experience including benefits and compensation program design, administration and program management responsibilities
- Five (5) years of experience leading cross functional teams within Human Resources
- Strong analytical and problem solving skills
- Demonstrated large scale project management experience
- Bachelor’s degree in business, human resources, or equivalent combination of education and experience
- CEBS, PHR/SPHR, CCP, CBP, CP/SCP certifications
- Proficient Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Ability to work effectively within a team environment
- Strong attention to detail
- Demonstrated proficiency with Microsoft Office products including Word, Excel, and Outlook
- Experience using Human Resources Information Systems
- Ability to communicate effectively and tactfully with all levels of employees and managers
- Ability to professionally handle confidential material and associated issues
- Strong team player and willingness to assist team members as needed
- Expert knowledge of applicable federal and state laws relating to employee compensation and benefit programs
Preferred Qualifications:
- Master’s degree in business or healthcare-related field
- Experience in Workday, Kronos, and HealthStream
- Knowledge of HIPAA and emerging regulatory issues
Duties and Responsibilities:
Supervisory Responsibilities
- Manage Total Rewards team, comprising of Compensation, Benefits, and Wellness staff members
- Manages vendor relationships
- Manages cross-functional project teams and committees
Other Duties
- Develops, communicates, and administers competitive total rewards strategies that are cost effective and consistent with labor market trends and organizational objectives
- Ensures compliance with all governmental regulations related to compensation and benefits programs
- Provides leadership to and directs supervision of total rewards team members through effective coaching and performance management
- Resolves disputes and communicates with clients in cases that cannot be routinely handled by members of the total rewards team
- Oversee the review, communication, and implementation of the annual benefit programs’ open enrollment process and the annual total compensation review
- Oversees leave management for the organization including FMLA, STD, LTD, Personal Leave
- Provides related management support and training
- Leads Total Rewards team projects and prepares and tracks total reward KPIs and reports
- Partners CHRO in annual budget preparation in the areas of compensation and benefits
- Partners with CHRO in the administration of appropriate policies, practices, and processes in compliance with state and federal laws relating to compensation and benefits
- Oversees annual salary surveys and makes recommendations on annual compensation program changes
- Participates in appropriate salary surveys
- Works with retirement plan vendors on all required benefit filings such as Form 5500, census production, and other requirements under the IRS and ERISA
- Oversees the annual audit of all retirement plans
- Ensures benefit packets, relevant compensation and benefit information in the employee handbook, and other published compensation and benefits tools are updated and accurate
- Trains Total Rewards Team and HR Leadership Team to be knowledgeable in the employee benefit plans
- Leads in implementing and administering benefit programs (e.g., medical, dental, disability, life insurance, workers’ compensation, employee assistance, retirement, and other plans)
- Partners with HRMS Leadership on the management and administration of the employee and manager self-service portion of the HRMS, in the areas of compensation and benefits
- Manages leave programs (e.g., workers compensation, long term disability, short term disability, and FMLA management)
- Conducts appropriate employee training within the Total Rewards functional area
- Participates in developing department goals, objectives, and systems
- Supports the safety effort by working with the CHRO to resolve overlapping issues such as potential ADA issues or coordination of company benefits (e.g., FMLA)
- Manages and tracks employee compensation and benefit-related costs while staying within a pre-set budget
- Assumes responsibility for Workers’ Compensation and leading Workers’ Compensation Administrator, influencing safety and security policy and stakeholders
- Participates in the New Caregiver Orientation to foster positive attitude towards strategies
- Participates in HR Leadership Meetings and attends other meetings and seminars
- Enforces and ensures compliance of Privacy Act and HIPPA
- Participates in other compliance training as assigned
- Performs other duties as assigned
- Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:
Safety, Courtesy, Effectiveness, and Stewardship
Physical Demands and Environmental Work Conditions:
- Prolonged periods of sitting at a desk and working on a computer
- Occasional irregular work hours (to meet the needs of SJRMC)
- Must be able to lift twenty-five (25) pounds
- Occasional lifting, carrying, reaching, bending, pushing, pulling, and stooping
- Must be able to talk (ordinary and conversations), hear (ordinary and conversations), and see (acuity: near and far, depth perception, and color vision)