At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.
Position Summary: The People Operations Manager plays a critical role in advancing strategic human capital initiatives through data-driven insights, operational efficiency, and cross-functional collaboration. This position is responsible for leading compensation benchmarking and analysis, maintaining and enhancing HR analytics dashboards to inform decision-making, and managing organizational structure data and reporting. Additionally, this role partners on total rewards and workforce reporting strategies, while serving as a backup for payroll and benefits administration to ensure continuity and compliance in core HR operations.
Responsibilities
Compensation Planning & Benchmarking
- Conducts market compensation benchmarking using industry surveys and tools to assess internal pay equity and external market competitiveness.
- Analyzes compensation data and trends to inform salary structure design, certification leveling, bonus planning, and pay-for-performance initiatives.
- Supports the annual compensation cycle by preparing and maintaining merit and bonus eligibility worksheets, award letters, and related documentation.
- Develops compensation models and analytical tools under the guidance of executive HR leadership to support data-driven compensation decisions.
- Ensures all compensation practices comply with applicable state and federal laws and regulations.
Data Analytics
- Develops and maintains comprehensive HR dashboards that deliver actionable insights into key workforce metrics, including recruitment trends, headcount, workforce demographics, turnover, span of control, employee movement, and job leveling.
- Prepares data-driven reports to support monthly business reviews, board presentations, and regulatory filings.
- Analyzes HR data to identify trends, patterns, and areas for strategic focus or improvement.
- Monitors and ensures data accuracy and integrity across all HR systems and reporting tools.
- Supports special projects focused on organizational design, role architecture, and workforce analytics to enhance strategic planning and operational effectiveness.
Performance Management
- Manages employee data in Lattice, including importing new hires and updating records to reflect employee changes.
- Configures, maintains, and optimizes performance management system workflows (e.g., goal setting, mid-year reviews, year-end evaluations) to support the organization's performance cycle, ensuring alignment with HR policy, system functionality, and business timelines.
- Troubleshoots and resolves system issues related to performance forms, access, and reporting during review cycles.
- Conducts audits to validate performance ratings and compensation decisions are aligned and appropriately documented.
Documentation & Compliance
- Creates and updates organizational charts in alignment with business changes and workforce planning efforts.
- Facilitates the job description process including new job descriptions, changes, updating salary band file, and two-year reviews.
- Facilitates periodic reviews and updates of employee handbooks and HR policies in collaboration with internal stakeholders and General Counsel, ensuring alignment with regulatory changes and organizational practices. Tracks and maintains records of employee handbook acknowledgment receipts.
- Coordinate the annual distribution of commission plan documents to all eligible sales staff. Ensures that each recipient receives the appropriate plan based on their role and level. Tracks acknowledgments and confirmations of receipt to maintain compliance and proper documentation for audit purposes.
Payroll & Benefits
- Serves as backup support for Payroll processing.
- Conducts Benefits and ADP presentations during New Employee Orientation.
- Maintains confidentiality of all payroll and benefits information.
What You Need
- Bachelor’s degree required, preferably in business or human resources.
- A minimum of 5 years of working experience in HR analytics, compensation or HR operations.
- Strong verbal communication skills, with the ability to speak confidently and clearly in front of groups, including new employee orientations and ad hoc presentations at leadership meetings.
What We Offer
- Competitive compensation
- 100% company-paid medical, dental, and vision insurance coverage for employees
- Company-paid short- and long-term disability insurance
- Company- paid life insurance
- 401k plan with employer matching contributions up to 4%
- Gym membership reimbursement
- Monthly allowance of Thorne supplements
- Paid time off, volunteer time off and holiday leave
- Training, professional development, and career growth opportunities
Thorne is the leader in science-backed health and wellness solutions committed to helping individuals live healthier longer. As the top recommended clinical brand by healthcare practitioners, Thorne offers a comprehensive range of products including nutritional supplements and health tests designed to meet the unique needs of individuals at every stage of life. Founded in 1984, Thorne products are formulated with the highest-quality ingredients, supported by clinical research, and rigorously tested to ensure purity, potency, and efficacy. Thorne is trusted by 47,000+ health-care professionals, thousands of professional athletes, more than 100 professional sports teams, multiple U.S. National Teams, and more than five million consumers. For more information, visit Thorne.com.
THORNE IS AN EQUAL OPPORTUNITY EMPLOYER