Return to Work/Workers Compensation Specialist – Full-Time

We are looking for a detail-oriented and proactive Return to Work (RTW) / Workers Compensation Specialist to support our Australian client. This offshore role requires a mix of administrative, payroll, and finance skills, combined with an understanding of Australian workers compensation processes. The ideal candidate is curious about medical cases, highly organised, and comfortable working with multiple stakeholders.

Key Responsibilities

Return to Work & Workers Compensation Support

• Assist in managing worker claims and coordinate return-to-work plans

• Maintain accurate records of claims, including time off work and medical details

• Understand the nature of injuries to support decision-making and reporting

• Liaise with insurers, workers, and internal teams regarding claims

Payroll & Finance Support

• Process payroll for employees on leave due to injury or workers compensation

• Verify and reconcile insurer payments to ensure accurate refunds and claim matches

• Support basic finance tasks related to workers compensation and claims

Administrative Support

• Maintain organised and up-to-date electronic and paper records for all cases

• Generate reports as needed for management or regulatory compliance

• Follow established procedures and ensure data accuracy and confidentiality

• Assist with ad hoc tasks and projects as assigned

Required Skills & Qualifications

• Experience with payroll and basic finance functions

• Knowledge or curiosity about medical terminology and injury types

• Understanding of the Australian workers compensation process and regulations

• Strong attention to detail and accuracy

• Excellent organisational and time management skills

• Good written and verbal communication skills

• Proficiency in Microsoft Office, particularly Excel

Preferred Qualifications

• Previous experience in HR, payroll, insurance, or workers compensation support

• Exposure to Australian workplace compliance and claim management systems

• Ability to work independently and manage multiple priorities