We are seeking a talented individual to join our Career Products Team at Mercer. This role is will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role, you will be supporting the growth of both existing and new business in Career by managing and delivering Total Remuneration Surveys, collaborating closely with clients, operations, and regional teams. This role involves working with a diverse array of clients to assist them in developing and implementing employee reward programs, offering expert advice on pay philosophy, reward strategy, incentive design, market trends, regulations, and best practices. By leveraging global research and thorough analysis, you will provide clients with the guidance, knowledge, tools, and support necessary to ensure their reward programs align with their strategic objectives.
We will count on you to:
Manage industry surveys related to marketing, data management, and survey delivery by working closely with the Regional Industry Survey team, Operations, and the Client Solutions Team (CST) survey operations.
Optimize the use of survey data through effective presentation of survey results and by training clients on the use of the online survey tool (WIN).
Establish rapport with existing and prospective clients by professionally addressing their inquiries to ensure high-quality services and client satisfaction.
Provide support in establishing networks and developing new business and markets by introducing other services and products to increase revenue. Upsell other Mercer workforce products (TRS/TRD/MBM, publications, mobility, etc.) and identify cross-LOB opportunities.
Handle simple rewards consulting engagements (e.g., salary structure design, benefits benchmarking) and provide support to senior consultants and business leaders on complex consulting projects (job evaluation, competency framework design, HR transformation, performance management, employee engagement surveys, focus group discussions, etc.).
Contribute 10%-15% to the Career revenue target.
What you need to have:
4-6 years of experience in HR consulting, total rewards, performance management, or related disciplines
Strong experience delivering compensation or broader workforce strategy projects in a client-facing environment
Proven ability to manage consulting deliverables with limited supervision and tight timelines
Advanced Excel skills and experience in handling survey or market data
Excellent communication skills – able to convey insights clearly and confidently to clients and stakeholders
What makes you stand out?
Relevant experience in managing and delivering Total Remuneration Survey
Able to thrive in a fast-paced setting that values innovation and constantly challenges the status quo.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.