Workers' Compensation Administrator

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Workers’ Compensation Administrator. The Workers’ Compensation Administrator will be responsible for assisting with all Workers’ Compensation functions, such as reporting, investigating, tracking, and compiling data. The successful candidate will have strong customer service skills and a demonstrated ability to manage multiple priorities and deadlines. This position reports to the Manager, Employee Benefits.

Essential Duties:

• Assist with all workers’ compensation functions including reporting, tracking, and compiling injury data

• Serve as the liaison with workers’ compensation vendors

• Address all team member questions regarding their workers’ compensation claim

• Work with managers to ensure the workers' compensation claim is initiated correctly

• Coordinate with scheduling employees out of work, light duty, and return to work

• Communicate each injury with station managers and run requested reports to inform higher level management of new claims

Job Qualifications and Competencies:

• Strong customer service skills

• Ability to work independently, set and meet own deadlines

• Ability to work well with all levels of management and support staff

• Excellent verbal and written communication skills

• Proficient in Microsoft Office Suite, including Excel and Word

• Ability to maintain a high level of confidentiality and sensitive information with the appropriate discretion

Preferred Qualifications:

• Associate degree in business administration, Human Resources, or related field

• One (1) year of experience working in an office environment

• Previous experience working in the airline industry, Workers' Compensation, or Safety

Work Environment:

• Standard office environment, use of telephones, computers, and other office equipment

• Some travel may be required

Physical Requirements:

• Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.